Opt-In to receive text messages and email marketing below

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Privacy Policy for Text and Email Communications

Last Updated: [February 2025]

1. Introduction

We at Ramert Insurance Group value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect through our text and email communications, how we use it, and the measures we take to ensure your information is secure.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Includes your name, email address, phone number, and any other information you provide to us.
• Communication Content: Includes the contents of your messages, such as inquiries, feedback, and any other communications you have with us.

3. How We Use Your Information

We use your information for the following purposes:

• Communication: To respond to your inquiries, provide customer support, and send you important updates.
• Marketing: To send you promotional materials, newsletters, and other marketing communications (only if you have opted-in to receive them by using the sign up form on the homepage).
• Improvement of Services: To analyze and improve our services, and to develop new features and offerings.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your information with:

• Service Providers: Trusted third-party service providers who assist us in operating our services and conducting our business, provided they agree to keep your information confidential.
• Legal Requirements: When required by law, or to protect our rights and comply with legal proceedings.

5. Security Measures

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption: Using secure encryption protocols for our communications.
• Access Controls: Restricting access to your information to authorized personnel only.

6. Your Rights

You have the right to:  

• Mobile Information Sharing: We will not share your mobile information with third parties for marketing purposes without your explicit consent. Use the form on the home page to sign up. 
• Opt-Out Instructions: To opt out of future communications, reply 'STOP' to any message you receive from us or contact us at the provided email or phone number.  Message and data rates may apply. Reply HELP for assistance. 
• Access and Correction: Access and correct any personal information we hold about you.
• Deletion: Request the deletion of your personal information, subject to certain legal restrictions.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at 618-471-3111 or by email at jason@ramertinsurance.com.

 If you have consented to receive customer care, account notifications, and marketing text messages from ABC Agency, you may receive text messages related to insurance products and services. Below are examples:

Customer Care Example
1. Hi Sarah. This is Ramert Insurance Group. We wanted to check in as we have heard you were recently involved in an auto-accident. We are here to help with your claim? Reply STOP to opt out of SMS messaging.
Account Notification Example
2. Good morning Sarah. This is Ramert Insurance Group. We are reaching out about an account notification regarding your policy renewal in 30 days. Reply STOP to opt out of SMS messaging. 

 Marketing Example
3. Hi Sarah, This is Ramert Insurance Group. Thank you for trusting us with your homeowners insurance. We noticed your auto insurance is not currently with us. One of the best ways to reduce costs is to bundle your home and auto insurance. Reply to this message if you would like to find out how much you can save. Reply STOP to opt out of SMS messaging.